Privacy Policy

1. Who We Are

PC Dry Clean (“we”, “us”, “our”) is a specialist dry cleaning and laundry business based at 7 Orchard Business Park, Pennyburn Industrial Estate, Londonderry BT48 0LY. We are the data controller for the personal information we collect.

If you have any questions about this policy, please contact us at [email protected] or call 02871 164536.

2. What Information We Collect

We may collect the following personal information when you use our website or services:

• Name, email address and phone number (when you submit our contact form or book a collection)
• Address details (for collection and delivery purposes)
• Technical data such as IP address, browser type and pages visited (via cookies)

3. How We Use Your Information

We use your personal information to:

• Process your enquiry or booking and provide our cleaning services
• Contact you regarding your order or collection/delivery
• Improve our website and services
• Comply with our legal obligations

We will never sell your personal information to third parties or use it for unsolicited marketing without your consent.

4. Legal Basis for Processing

We process your personal data on the basis of contract performance (to fulfil your order), legitimate interests (to operate and improve our business) and, where applicable, your consent.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 12 months.

6. Your Rights

Under UK GDPR, you have the right to access, correct, delete or restrict the processing of your personal data. You also have the right to object to processing and the right to data portability. To exercise any of these rights, please contact us at [email protected].

7. Cookies

We use cookies to improve your experience on our website. Please see our Cookie Policy for full details.

8. Third Party Services

Our website uses Cloudflare for security and performance. Cloudflare may process your IP address as part of this service. Please refer to Cloudflare’s privacy policy for details.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

For any privacy-related queries, please contact:
PC Dry Clean
7 Orchard Business Park, Pennyburn Industrial Estate
Londonderry BT48 0LY
Email: [email protected]
Phone: 02871 164536